System Engineering

Because it is the only way in which we can guarantee the necessary levels of control, integrity and security, Kolab Systems is running its own data centre operations, with hardware that it owns and a state of the art virtualised/atomic infrastructure that it maintains itself. The purpose of this infrastructure is production usage by our own staff, as well as servicing the public Software as a Service (SaaS) offering behind Kolab Now, in particular. 

There is a variety of roles in system engineering in Kolab Systems, working closely with our developers, our customer support team, our customers on advanced deployments and other tasks. It is a field where a variety of options for personal development exist, and besides all the other aspects of what it means to work for Kolab Systems, we encourage our system engineers to build their portfolio and expertise. 

The technical stack for Kolab Systems itself is largely built around the Red Hat Enterprise Linux (RHEL) family of systems, and we work closely with Red Hat also in our development of new technologies as a trusted Advanced Technology Partner and Development Partner. But we have close ties to all the communities, including SLE, Fedora, openSUSE, Debian, Ubuntu, and Kolab is used on all these platforms.

So we are explicitly looking for people with expertise in any of these platforms.

L1/2 Support engineer

  • Assist with handling support tickets
  • Write technical notes for knowledge base
  • Reproduce simple issues before they turn into defects/enhancement requests
  • Keep overview of larger customer situations (Technical Account Management)

This vacancy is for a full-time or part-time role only. No agencies please.

Systems/L2-3 support/datacenter -engineer

  • Assist in developing / maintaining the internal structure (RHEL and Fedora)
  • Assist moving bricks around in the datacenter (IBM X440, 45disks, Cisco)
  • Preferably located in easy access distance to Berne and Zurich
  • Assist with packaging and delivery of releases (OBS, yum, apt-get, zypper)
  • Configuration management experience
  • Level 2/3 support (Mail systems, Kolab)
  • Consultancy off/on site (Kolab, RHEL, SLE, Debian, Networks)

This vacancy is for a full-time or part-time role only. No agencies please.

Consultant

  • Consultancy on/off site (Kolab, RHEL, SLE, Debian, Networks)
  • Level 2/3 support (Mail systems, Kolab)
  • Presales consulting (Technical advice, assisting in project planning)

This vacancy is for a full-time or part-time role only. No agencies please.

How to apply?

Please send us your CV and letter of motivation to jobs -AT- kolabsystems.com.